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South Euclid / Lyndhurst Water Main Break
Information and Drinking Water Warning
July 5th 2020
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Original Release: 7/5/2020

Water main break in progress.

This is an emergency message from the City of Lyndhurst. Due to an early morning water main break, July 5th, much of Lyndhurst was without water for several hours.

While water service has been restored, a BOIL ALERT has been issued by Cleveland Water affecting almost all of Lyndhurst.

There may be air in your water lines and your water may run brown for a bit but even when clear the water is not safe for drinking from the tap. Showering and other water uses are fine but one should take care that water is running clear before doing laundry.

Please only use boiled water for drinking or cooking until we are notified otherwise by the Cleveland Division of Water which will most likely not be until Monday, July 6th.

Again, until further notice a BOIL ALERT is in effect for the City of Lyndhurst.

Mayor Patrick A. Ward
City of Lyndhurst, Ohio

Boil Advisory Summary Status as of 10:00 AM on July 5th 2020

A break on a 42-inch transmission main on Dorsh Road near Burger Road in South Euclid caused depressurization in a portion of our service area.

A boil advisory was issued for customers in a small portion of our service at 8 am this morning and will be in effect for at least 24 hours.

If your home is under a boil advisory, you should run all your cold water lines in your house at the same time for three minutes, then fill pots with cold water and bring them to a rolling boil. Boil the water for at least one minute. Then cool with a lid on the pot.

Store boiled water in the refrigerator if possible.

Water should be boiled for ALL consumption purposes including drinking, cooking, washing fruits and vegetables, making coffee, baby formula and ice cubes, and for brushing your teeth.

Bathing/showering in the water is fine, but care should be taken so water does not go into your mouth.

Cleveland Water will let customers know when the boil advisory has been lifted. Please follow our website and social media channels (Facebook and Twitter).

➜ Water pressure is recovering and is almost back to normal for all parts of the affected area.
➜ We will know sometime tomorrow, Monday July 6, 2020 if the boil advisory can be lifted.
➜ All other Cleveland Water customers are unaffected and your water is safe to drink and use as normal.

Drinking Water Warning

Disease-causing organisms may have entered the Cleveland water system in some Northeast Suburbs. BOIL YOUR WATER BEFORE USING, OR USE BOTTLED WATER.

Due to a very large transmission main break Sunday morning, organisms that cause illness in people may have entered the water supply. The affected area is bounded by Monticello/Wilson Mills on the north, Green Road on the west, Cedar Road on the south, and Brainard Road on the east, and include portions of Highland Heights, Richmond Heights, Lyndhurst and South Euclid. People in the affected area should take the following precautions (see map for additional information):

DO NOT DRINK THE WATER WITHOUT FLUSHING AND BOILING IT FIRST. Flush all taps used for drinking and cooking for at least 3 minutes. Bring all water to a boil, let it boil for at least one minute, and let it cool before using, or use bottled water. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and food preparation until further notice. Boiling kills bacteria and other organisms in the water.

➜ Water borne illness may include nausea and stomach discomfort. If you experience one or more of these symptoms and they persist, contact your doctor. People with severely compromised immune systems, infants, and some elderly people may be at increased risk. These people should seek advice about drinking water from their health care providers.

Cleveland Water has no evidence at this time that the water system is contaminated. The possibility, however, does exist that the water system is contaminated and is issuing this advisory as a precaution.

Additional Water Quality Advisory

This 42-inch water main break on Dorsh Road is on a water main not used for direct service to customers. However, it may also cause additional disruptions in water quality including discolored water and/or potentially a temporary increase in lead levels in the drinking water. As a precaution, you may wish to use a water filter to temporarily filter your water used for drinking, cooking, and brushing your teeth. The filter should be certified to remove lead. Manufacturer's instructions on how to properly use the filter, including when the filter should be changed are included with the filter and should be read prior to use.

As a standard practice the USEPA recommends the following actions to reduce possible lead exposure in drinking water:

➜ If water has not been used for several hours, run the tap until there is a noticeable temperature drop. Then, run water for 30 seconds to 3 minutes before using it for drinking and cooking. This helps flush water that may have contained lead that may have leached from plumbing.

➜ Use cold water for cooking, drinking, and preparing baby formula. Boiling the water will not reduce lead.

➜ Clean your faucet aerator regularly.

What is being done?

We are investigating and taking the necessary steps to correct the problem as soon as possible.

For more information, please contact the Division of Water's Water Quality line at (216) 664-2639 ☎ or our 24-hour trouble line at (216) 664-3060 ☎ or 1201 Lakeside Avenue, Cleveland, Ohio, 44114. Information will also be posted to our website at

For additional information general guidelines on ways to lessen the risk of infection by microbes or lead exposure are available from the EPA Safe Drinking Water Hotline at (800) 426-4791 ☎ or visit and

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

South Euclid Lyndhurst Boil Advisory Map for July 5th 2020 at 9:00 AM


Information provided by: The City of Lyndhurst, Ohio
5301 Mayfield Road, Lyndhurst, Ohio 44124  Google Maps icon.
Phone: (440) 442-5777 ☎ | Fax: (440) 442-1844  🌐