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From The Regional Income Tax Agency
All In-Person Taxpayer Assistance Suspended Until Further Notice

Original Release: 3/12/2020

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Due to the latest recommendations issued by the Ohio Department of Health and Governor DeWine, the Regional Income Tax Agency will be suspending all in-person taxpayer assistance effective Saturday, March 14th 2020 Calendar icon., until further notice.

This includes all Taxpayer Assistance Events hosted by member municipalities as well as in-person service provided in all of the RITA offices. We believe it is in the best interest of public and employee health and safety to temporarily suspend these services.

RITA's call center will remain open and available for taxpayer calls. In addition, RITA offers several secure, simple and convenient online ways to file returns, make payments, review account information, even send a message to a RITA agent through MyAccount, all available at

As a reminder, the municipal filing deadline, by statute, mirrors the State of Ohio income tax filing deadline. As discussion continues at the state and federal level about the extension of the income tax filing deadline, we will reconsider the resumption of in-person service. We will continue to keep you apprised of developments. Thank you for your support.

If you have any questions or need assistance please contact Member Services at (866) 252-0913 ☎ or ✉.


Information provided by: The City of Lyndhurst, Ohio
5301 Mayfield Road, Lyndhurst, Ohio 44124  Google Maps icon.
Phone: (440) 442-5777 ☎ | Fax: (440) 442-1844  🌐